At FusionMindLabs, we are committed to ensuring the timely delivery of all our digital services and solutions. Please read our shipping and delivery policy carefully to understand how we process and deliver our services.
1. Delivery of Digital Services
All our products and services, including web development, hosting, server management, and other digital solutions, are delivered electronically. No physical shipping is required.
- Timeline: Delivery timelines for services will be outlined in your project agreement or order confirmation.
- Delivery Method: Completed work or service access details will be shared via email or your client dashboard.
2. Hosting and Server Setup
For hosting, server configurations, and domain management:
- Provisioning Time: Accounts and servers are usually set up within [2-4 hours] of order confirmation. However, complex setups may take up to 24-48 hours.
- Notification: Login credentials and related details will be sent to the registered email provided at the time of purchase.
3. Software and Licenses
For software installations, licenses, or any downloadable items:
- Delivery Time: License keys or software will be delivered within [1-2 business hours] via email.
- File Access: Download links will be provided where applicable.
4. Subscription Services
For recurring services such as maintenance, backups, or security updates:
- Start Date: Services will commence immediately or as per the agreed timeline in the service agreement.
- Renewals: Ensure timely payments to avoid disruptions to your subscription.
5. Delayed Delivery
In case of unexpected delays due to technical or unforeseen circumstances:
- You will be notified immediately via email or phone.
- We will take every possible measure to expedite the resolution and ensure prompt service delivery.
6. Contact Us
For questions about your order, service delivery, or any related concerns, please contact us:
Email: info@fusionmindlabs.com
Phone: +91 9516978377
Support Hours: 9 AM – 9PM IST
By purchasing or subscribing to our services, you agree to this shipping and delivery policy. FusionMindLabs strives to provide the best experience for our clients, ensuring all deliveries meet or exceed expectations.