Twitch has implemented several updates to its enforcement system, as outlined in an announcement. The most significant change is the introduction of a time-based system, where infractions will be removed from an account after a predetermined period. This is a welcome development for long-time creators, as minor infractions will no longer accumulate and lead to suspensions.
According to the platform, most minor infractions, such as cheating in online games, will expire after 90 days. More serious violations, including hateful conduct, will remain on an account for one to two years. However, the most severe behavior will still result in immediate suspension. Additionally, users who have been indefinitely suspended due to multiple violations can apply for reinstatement after six months.
It’s essential to note that these changes are not a “get out of jail free” card. Twitch is also increasing the consequences for repeated violations within the same policy category. The length of a suspension will increase with each subsequent infraction, even if the severity of the offense remains the same. This new rule aims to emphasize the importance of adhering to the Community Guidelines without resorting to indefinite suspensions.
Furthermore, Twitch is delivering on its promise to provide greater transparency regarding policy violations. For most policy violations, users will now receive a detailed email outlining the reasoning behind any suspension decision. This information will also be available in the Appeals Portal and will include specific chat messages or stream snippets, with video clips to be added later.
Most of these updates are being rolled out immediately. Twitch recently introduced Enforcement Notes, which inform users if certain trends violate one of its policies. The platform also publishes notes to clarify widespread community confusion and provide clear guidelines on what behaviors are and are not allowed.
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