Secure ID Launches AI-Powered Video KYC Solution

Cashfree Payments’ risk and verification arm, Secure ID, has launched an RBI-compliant, AI-powered Video KYC (VKYC) solution. This platform is designed to empower NBFCs, banks, lending platforms, insurance companies, and other regulated entities to digitally onboard users across India, including tier 2 and tier 3 regions.

Key Features of the VKYC Solution

The following are the key features of the VKYC solution:

• Built to empower NBFCs, banks, lending platforms, insurance companies, and other regulated entities to digitally onboard users pan-India, including tier 2 and tier 3 regions
• Supports low-bandwidth environments and makes pre-call form-filling 7X faster
• It is mobile-first, compatible with 10k+ devices and provides access to over 20 regional languages with live AI-based translation during calls
• The platform boasts of AI-powered fraud detection capable of running more than 20 real-time checks, including deepfake and spoof detection

Addressing the Need for Secure and Scalable Solutions

According to data presented in the Lok Sabha, India has lost ₹107.21 crore to cyber fraud in the first three quarters of the ongoing financial year (FY25). With digital identity fraud on the rise and manual KYC processes plagued by high drop-offs and operational inefficiencies, the demand for a secure, scalable, and user-friendly solution has never been more critical.

Redefining the Onboarding Experience

Cashfree’s VKYC redefines the onboarding experience by offering an AI-assisted video KYC journey that supports low-bandwidth environments and makes pre-call form-filling 7X faster. It is mobile-first, compatible with 10k+ devices and provides access to over 20 regional languages with live AI-based translation during calls, ensuring every Indian gets onboarded with ease, regardless of device or language.

Combating User Drop-Offs and Reducing Risk

To combat user drop-offs, Cashfree’s VKYC integrates smart queue management with dynamic agent routing, priority queuing, and AI-powered nudges via WhatsApp, SMS, and email. The platform boasts of AI-powered fraud detection capable of running more than 20 real-time checks, including deepfake and spoof detection, PAN-Aadhaar match, face match, liveness detection, and geo-tagging, helping financial institutions reduce risk while remaining compliant with RBI and IRDAI guidelines.

Commitment to Digital Identity Verification and Fraud Prevention

Cashfree’s VKYC integrates with the company’s broader SecureID stack, which offers a range of APIs for identity verification and fraud prevention. With VKYC, Cashfree Payments is doubling down on its commitment to reimagine the future of digital identity verification and fraud prevention for businesses, enabling them to onboard the next billion users with trust, speed, and simplicity.

Published On
Published On Jun 13, 2025 at 08:55 AM IST

Join the Community
Join the community of 2M+ industry professionals by subscribing to our newsletter to get the latest insights and analysis.

Download ETCISO App
Download the ETCISO App to get real-time updates and save your favorite articles. Available on Play Store and App Store. Scan the QR code to download the app.