India’s Digital Workplace Transformation Maturity Ahead of Developed Nations
India‘s workplace digital transformation is likely to peak in a decade but is currently lacking in cybersecurity readiness, according to a study by global technology company Zoho.
Study Highlights Digital Workplace Transformation Maturity
India’s digital workplace transformation maturity—score of 64.6%—is ahead of developed nations and the global average of 62.3%, showed the findings of the ‘Workplace Digital Transformation Survey 2025’ study by Zoho Workplace, the company’s enterprise email and collaboration suite. Around 5,000 employees were reviewed globally to examine factors affecting their daily lives and the rate of digital adoption in their organisations.
Understanding the Workplace Digital Transformation Maturity Model
The workplace digital transformation (DX) maturity model was built based on workplace indicators (digital tools and processes) and employee performance indicators (productivity, collaboration, and security preparedness). It splits the progress into four levels:
- Informal Operations: Minimal or ad-hoc usage of tools and processes.
- Standardisation: Standard of tools and workflows.
- Structured Operations: Advanced integration across departments.
- Optimisation: Continuous improvement of tools and processes.
